Privacy Policy

Introduction

At Inflatables World (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, contact us, or use our services.

By accessing our website or booking with Inflatables World, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you make a booking, contact us, or complete a waiver, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Billing details
  • Booking information
  • Emergency contact details
  • Date of birth (where required)
  • Parent or guardian details for children
  • Any additional information you voluntarily provide

Technical Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of your visit
  • Website usage statistics
  • Cookies and similar technologies

How We Collect Your Information

We collect information when you:

  • Book a bounce session online
  • Purchase birthday parties or group bookings
  • Submit an enquiry through our website
  • Contact us by phone or email
  • Subscribe to newsletters
  • Complete participant waivers
  • Browse our website using cookies

How We How We Use Your Information

Your information may be used to:

  • Process bookings and payments
  • Confirm reservations
  • Contact you regarding your booking
  • Provide customer support
  • Respond to enquiries
  • Improve our website and services
  • Send booking confirmations and important updates
  • Meet legal and regulatory obligations
  • Prevent fraud and protect our business
  • Send promotional offers where you have given consent

We only process your personal information where we have a lawful basis to do so.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may be shared with trusted service providers who help us operate our business, including:

  • Secure payment providers
  • Booking software providers
  • Website hosting companies
  • IT support services
  • Marketing platforms
  • Legal or regulatory authorities where required by law

All third-party providers are required to protect your information in accordance with applicable data protection laws.

Payment Security

Online payments are processed through secure payment providers.

Inflatables World does not store your full debit or credit card details.

All online transactions are encrypted using industry-standard security technology.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Measure website traffic
  • Enhance website functionality

You may disable cookies through your browser settings, although some website features may not function correctly.

Google Analytics

We may use Google Analytics and similar services to understand how visitors use our website.

These services collect anonymous information such as:

  • Pages visited
  • Time spent on pages
  • Device type
  • Browser information
  • General location data

This information helps us improve our website and customer experience.

Marketing Communications

With your permission, we may send:

  • Special offers
  • Promotions
  • Event announcements
  • News and updates

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails or by contacting us directly.

Important booking or service-related communications may still be sent even if you opt out of marketing.

Photography & Video

Photographs and videos may occasionally be taken during bounce sessions, birthday parties, school visits, corporate events, and special activities.

Images may be used for:

  • Website content
  • Social media
  • Advertising
  • Promotional materials

If you do not wish to appear in photographs or videos, please inform a member of staff before your session begins.

Children's Privacy

Children under the age of 16 may only participate with permission from a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate parental consent.

Parents or guardians may request access to or removal of their child’s personal information by contacting us.

Data Security

We use appropriate technical and organisational measures to protect your personal information from:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Maintain booking records
  • Meet legal obligations
  • Resolve disputes
  • Protect our business interests

Information that is no longer required is securely deleted or anonymised.

Your Rights

Depending on applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent where applicable
  • Request a copy of your information
  • Lodge a complaint with your local data protection authority

To exercise these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites.

Inflatables World is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be published on this page, and continued use of our website indicates your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact the Inflatables World team through the contact details provided on our website. https://inflatablesworld.co.uk/

We will respond to your enquiry as soon as reasonably possible.

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